Our strengths: Experience. Expertise. Network.


As a renowned franchise partner of the world’s leading hotel groups, including IHG, Hilton, Accor and Marriott, we have extensive experience in completing new hotel projects as well as in hotel management. In collaboration with our partners, we are specialists in turnkey delivery. Your advantage: we simplify coordination by providing our services from a single source.

Our guarantee: hotels developed and operated by tristar are up to the highest standards, have enduring designs, and generate above-average guest satisfaction. Moreover, we offer investors the opportunity to be owners of tristar operated hotels. In 2021, tristar GmbH achieved a A investment ranking by the renowned TREUGAST Solutions Group.

Our Services.

Investors benefit from our extensive professional network, our market knowledge, and the substantial experience necessary for the operation and development of a successful hotel.



Site analysis & selection support

We identify the right location

Every hotel needs the right strategic location. We are experienced in the selection of the right project sites.

tristar is looking for locations which fulfil the following criteria:

  • Cities with preferably more than 100.000 inhabitants
  • Proximity to city centres or transport hubs
  • Walking distance to public transport connections
  • Excellent connectivity
  • Urban infrastructure

We would be delighted to receive your relevant project documentation for further consideration: s.schultgen@tristar-hotels.de

Contract negotiations

We close tailor-made contracts

After diligent evaluation, tailor-made contracts are negotiated and closed for each individual hotel project. We make sure that the interest of each stakeholder is considered throughout this process. We focus on the long-term operation of hotel properties and therefore take on the operational risks ourselves.


Interior design planning, construction supervision, recruitment, marketing strategy development and openings

We ensure successful hotel openings

We take care of the entire pre-opening phase, from the construction phase to the hotel opening. We oversee the construction phase with future operational processes in mind. We take responsibility for the planning of the interior design as well as the tendering and implementation of FF&E, we hire the right staff and develop the right marketing strategy. Moreover, we are the interface between constructor and franchisor.

Taking on the operational risks

We focus on cost assurance

The operational procedures for our brands are highly standardised throughout the construction phase, optimised for cost assurance. Through in-time decision-making concerning the project planning we avoid expensive replanning and delays in construction.

Hotel operations

We operate hotels economically and passionately

As a long-term tenant of our hotels we strive for maintaining the highest standards and having an outstanding operational team. Our common goal together with our staff is to always achieve the highest possible guest satisfaction. This is proven by our public reputation on renowned review sites, as well as several awards which we received from our franchisors. The economic success of our hotels is ensured by stringent revenue management and controlling.

Recent awards

Bester Hotelbetreiber Europas 2015

Best Hotel Operator
Europe 2015 & 2016

2015 for the brand Holiday Inn Express
2016 for the brand Holiday Inn

IHG-Award 2015


Holiday Inn Express Neunkirchen
Recipient: Michaela Haake / GM

Hotel of the Year

Hotel of the Year

Holiday Inn Berlin City East Side
Recipient: Kerstin Harms / GM